Shourya Residency

Privacy Policy

Privacy Policy & Terms and Conditions

Hotel Shourya Residency Gulab Bagh

A unit of Hotel Merida Pvt Ltd

Effective Date: July 22, 2025

Introduction

At Hotel Shourya Residency Gulab Bagh, we are committed to safeguarding your privacy. In line with global data protection standards, this policy ensures compliance with major privacy legislation, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and similar regional frameworks. By using our services or website, you acknowledge and consent to the practices detailed herein.

Section 1: Privacy Policy

1.1 Information We Collect

Personal information we collect may include:

  • Name, contact information, and booking details
  • Government ID details
  • Payment information
  • IP address and device data
  • Preferences associated with your stay

1.2 How We Use Your Information

Your information may be used for:

  • Managing reservations and providing services
  • Security, billing, and payment processing
  • Marketing communications (with your consent)
  • Website analytics and improvement
  • Legal compliance and fraud prevention

1.3 Sharing and Disclosure

  • We do not sell or rent your personal data.
  • Data may be shared with trusted service providers under strict confidentiality agreements.
  • Information will be disclosed to government authorities if required by law.

1.4 Security Measures

  • Data secured using SSL encryption, access controls, and regular audits
  • Only authorized personnel may access sensitive data

1.5 Data Retention

Your data is retained only as long as needed for the purposes stated and to comply with legal and regulatory obligations.

Section 2: Major Privacy Regulation Adherence

GDPR (General Data Protection Regulation)

  • Legal Basis:Personal data processing is based on consent, contract, legal obligations, or legitimate interests.
  • Data Subject Rights:
  • Right to access and rectify your information
  • Right to erasure (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time
    • Data Transfers:If data is transferred outside the EU, we ensure appropriate safeguards are in place.
    • Contact:To exercise GDPR rights, email operations@shouryaresidency.com with your request.

CCPA (California Consumer Privacy Act)

  • Notice of Collection:California residents are informed at or before collection regarding what personal data is gathered and the purpose.
  • Consumer Rights:
  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information (with exceptions)
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising rights
    • Do-Not-Sell:We do not sell personal information as defined under CCPA.
    • Contact:To exercise CCPA rights, email operations@shouryaresidency.com specifying your request and your California residency.

Other Legislative Frameworks

We further comply with applicable local and international data protection regulations, including those in India (IT Act & Rules) and, where relevant, other regional frameworks.

Section 3: Cookie & Ad Policy

  • We use cookies for analytical and personalization purposes, as described in our Cookie Policy.
  • Third-party analytics and advertising partners may place cookies to assist with these functions.
  • You may manage cookie preferences via your browser settings.

Section 4: Terms and Conditions

  • Use of the website and services must be lawful and adhere to these terms.
  • All website content is protected by intellectual property laws.
  • Disclaimers apply regarding service availability.
  • Any legal action is subject to the jurisdiction of Udaipur, Rajasthan, India.

Section 5: Exercise Your Rights

To access, update, delete, or restrict use of your personal information, or for any privacy-related queries, contact us at:

Hotel Shourya Residency Gulab Bagh
A unit of Hotel Merida Pvt Ltd
Lake Palace Road, Opposite Gulab Bagh, Udaipur – 313001, Rajasthan
Email: operations@shouryaresidency.com

Section 6: Updates to Policy

This Privacy Policy and Terms & Conditions may be updated as regulations evolve or services change. Continued use after updates signifies consent to the revised terms.